The SAP SD (Sales and Distribution) course is designed to provide comprehensive knowledge and skills required to manage the sales and distribution functions in the SAP ERP system. This course focuses on the core components of sales processes, order fulfillment, billing, and distribution management. It is ideal for professionals working in sales, marketing, supply chain, and distribution, as well as SAP consultants who want to specialize in the SD module.

The SAP SD module plays a key role in integrating business processes related to customer sales, from order creation to product delivery, while seamlessly integrating with other SAP modules like MM (Materials Management) and FICO (Financial Accounting and Controlling).

Course Objectives:

• Understand the end-to-end sales and distribution process in SAP.
• Configure and implement the SAP SD module for business operations.
• Manage the entire sales cycle, including order management, pricing, shipping, and billing.
• Integrate SAP SD with other key modules (MM, FICO, PP).
• Automate sales operations and improve process efficiency.
• Generate detailed sales and performance reports to support business decision-making.

Module 1: Introduction to SAP and SD Module

• Overview of SAP ERP and its core modules.
• Introduction to SAP SD and its sub-modules.
• Navigation and basic settings in the SAP environment.
• Understanding organizational structure: company code, sales organization, distribution channel, division, etc.

Module 2: Master Data in SAP SD

• Overview of master data and its significance in SAP SD.
• Customer master data creation and management.
• Material master data configuration for sales.
• Condition master data (pricing, taxes, discounts, and surcharges).
• Integration of master data with other SAP modules (MM, FICO).

Module 3: Sales Order Processing

• Overview of the sales order process in SAP SD.
• Creating and managing different types of sales documents (standard order, rush order, credit memo).
• Sales order creation, confirmation, and status tracking.
• Copy control between sales documents.
• Sales order reporting and analytics.

Module 4: Pricing and Condition Techniques

• Configuring pricing conditions in SAP SD.
• Price determination using pricing procedures.
• Setting up discounts, surcharges, and tax calculations.
• Use of condition records and access sequences.
• Special pricing agreements (rebates, customer-specific pricing).

Module 5: Shipping and Delivery

• Overview of the shipping process in SAP SD.
• Delivery document creation and processing.
• Picking, packing, and goods issue processes.
• Integration with warehouse management and logistics.
• Configuring delivery scheduling, route determination, and shipping points.

Module 6: Billing and Invoicing

• Billing and invoicing process in SAP SD.
• Creating and managing billing documents (invoices, credit/debit notes).
• Invoice processing for various sales scenarios.
• Integration with SAP FICO for financial posting.
• Configuring billing plans and periodic billing.

Module 7: Credit and Risk Management

• Overview of credit management in SAP SD.
• Configuring credit control areas and risk categories.
• Credit check during sales order processing.
• Managing credit limits and automatic credit control.
• Reporting and analyzing customer credit status.

Module 8: Sales Reporting and Analytics

• Standard sales reports and their configuration.
• Creating custom sales reports using SAP’s reporting tools.
• Analyzing sales performance using detailed reports.
• Sales forecasting and trend analysis.
• Integration with SAP Business Intelligence (BI) for advanced analytics.

Module 9: Returns, Complaints, and Reverse Logistics

• Processing customer returns in SAP SD.
• Handling complaints and issuing credit/debit memos.
• Reverse logistics and integration with SAP MM and WM.
• Handling warranty and service agreements.

Module 10: Special Sales Scenarios

• Configuring and managing consignment sales.
• Third-party sales and drop shipping process.
• Make-to-order sales processing.
• Intercompany sales and stock transfer orders.
• Contract management and scheduling agreements.

Module 11: Integration with Other SAP Modules

• Integration with SAP MM (procurement, stock transfers, inventory management).
• Integration with SAP FICO (financial accounting, revenue recognition).
• Integration with SAP PP (production planning and order fulfillment).
• Data flow across modules and its impact on sales processes.

Module 12: Customization and Configuration in SAP SD

• Customizing the SAP SD module for business-specific requirements.
• Defining sales document types, item categories, and schedule line categories.
• Configuring sales area, division, and distribution channels.
• Managing user roles and authorizations in SAP SD.

Module 13: Advanced Features in SAP SD

• Advanced shipping and transportation management.
• Configuring and managing output determination (invoices, delivery notes).
• Setting up partner determination procedures.
• Batch management and serial number tracking in sales processes.
• SAP SD optimization and best practices.

Module 14: SAP SD Project Implementation

• Overview of the SAP SD project lifecycle.
• SAP SD blueprinting and gathering business requirements.
• System configuration and testing.
• Data migration and go-live strategies.
• Post-implementation support and user training.

Module 15: Project-Based Learning and Final Assessment

• Hands-on project to apply concepts learned in real-world sales and distribution scenarios.
• Creating and configuring sales processes, order management, pricing, shipping, and billing for a business case.
• Integration with other SAP modules for end-to-end business process flow.
• Final project presentation, assessment, and feedback.